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A multicomponent complex intervention for supportive follow-up of persons with chronic heart failure: a randomized controlled pilot study (the UTILE project)



Heart failure (HF) is a progressive disease associated with a high burden of symptoms, high morbidity and mortality, and low quality of life (QoL). This study aimed to evaluate the feasibility and potential outcomes of a novel multicomponent complex intervention, to inform a future full-scale randomized controlled trial (RCT) in Switzerland.


We conducted a pilot RCT at a secondary care hospital for people with HF hospitalized due to decompensated HF or with a history of HF decompensation over the past 6 months. We randomized 1:1; usual care for the control (CG) and intervention group (IG) who received the intervention as well as usual care. Feasibility measures included patient recruitment rate, study nurse time, study attrition, the number and duration of consultations, intervention acceptability and intervention fidelity. Patient-reported outcomes included HF-specific self-care and HF-related health status (KCCQ-12) at 3 months follow-up. Clinical outcomes were all-cause mortality, hospitalization and days spent in hospital.


We recruited 60 persons with HF (age mean = 75.7 years, ± 8.9) over a 62-week period, requiring 1011 h of study nurse time. Recruitment rate was 46.15%; study attrition rate was 31.7%. Follow-up included 2.14 (mean, ± 0.97) visits per patient lasting a total of 166.96 min (mean, ± 72.55), and 3.1 (mean, ± 1.7) additional telephone contacts. Intervention acceptability was high. Mean intervention fidelity was 0.71. We found a 20-point difference in mean self-care management change from baseline to 3 months in favour of the IG (Cohens’ d = 0.59). Small effect sizes for KCCQ-12 variables; less IG participants worsened in health status compared to CG participants. Five deaths occurred (IG = 3, CG = 2). There were 13 (IG) and 18 (CG) all-cause hospital admissions; participants spent 8.90 (median, IQR = 9.70, IG) and 15.38 (median, IQR = 18.41, CG) days in hospital. A subsequent full-scale effectiveness trial would require 304 (for a mono-centric trial) and 751 participants (for a ten-centre trial) for HF-related QoL (effect size = 0.3; power = 0.80, alpha = 0.05).


We found the intervention, research methods and outcomes were feasible and acceptable. We propose increasing intervention fidelity strategies for a full-scale trial.

Trial registration

ISRCTN10151805, retrospectively registered 04/10/2019.

Peer Review reports

Key messages regarding feasibility

  • What uncertainties existed regarding feasibility

    • Feasibility of recruiting and retaining persons with HF for a randomized controlled trial testing the effectiveness of a novel multicomponent complex intervention

    • Feasibility for delivering the multicomponent complex intervention

    • Acceptability of receiving the multicomponent complex intervention

    • Outcome responsiveness of the multicomponent complex intervention on patient-reported and clinical outcomes; unknown effect sizes for relevant variables for sample size calculation for a future fully powered randomized controlled trial

  • What are the key findings?

    • 46% patient recruitment rate; 31% patient attrition rate

    • 0.71 intervention fidelity across all components and deliveries

    • High intervention acceptability across all dimensions, lowest scores for perceived study participation burden

    • Outcome responsiveness for HF-specific self-care, HF-related health status, hospital admissions and days spent in hospital, small to medium effect sizes

  • What are the implications of the findings for the design of a future full-scale study?

    • A demanding recruitment process, requesting research nurses to dedicate sufficient working hours for recruitment

    • Requires strong commitments of cardiologists for eligibility screening of HF diagnosis, especially when recruitment occurs in general wards

    • Engaging in Patient and Public Involvement for identifying options for decreasing the burden of trial participation for study participants

    • Enhancing intervention fidelity strategies alongside delivering the multicomponent complex intervention

    • Update the multicomponent complex intervention in line with new treatment guidelines, but no significant amendments for the intervention required

    • Intervention effectiveness testing requires a mono-centre trial at a large clinical facility or a multicentre trial

Background and objectives

Heart failure (HF) is a major health concern associated with high mortality and morbidity, frequent hospital admissions and low quality of life [1]. Globally, its prevalence is estimated at 5–9% in individuals aged 65 or older [2,3,4], and continues to rise [1]. While treatments have improved in recent years, all-cause mortality and hospitalization rates remain high [2]. Reducing hospitalizations and mortality, as well as improving clinical status, functional capacity and quality of life, are high-priority objectives for this population [1].

To improve outcomes, the European Society of Cardiology (ESC) [1] recommends that all persons with HF should receive a multiple component care package. Such care should be person-/patient-centred and have a holistic approach, be tailored to individual needs, and be delivered by competent health care professionals. Focusing solely on HF management, or providing patient education alone, have each been shown to be ineffective in improving well-being and clinical outcomes [1].

Internationally, various multidisciplinary disease-management programmes [5, 6] have been tested in HF, demonstrating effectiveness on all-cause mortality, morbidity and quality of life. The content and structure of programmes vary between studies and health care settings; the best results were associated with nurse-led programmes, including telephone follow-up [6] and/or home visits by a nurse [5]. Also, self-care intervention studies have demonstrated beneficial effects [7]. Few studies have provided clear descriptions of the interventions, thus impairing their replication [8,9,10]. In Switzerland, research related to such types of interventions including HF nurses is scarce [11, 12]. Therefore, a fully powered randomized controlled trial is required in Swiss contexts to evaluate the effectiveness of such an intervention [13]. First, however, it is necessary to address the methodological and procedural uncertainties associated with such a trial, including a lack of appropriate data to estimate the intervention’s effect size, as well as the intervention’s acceptability within the target context [14].

Persons with HF clearly benefit from multidisciplinary disease-management programmes [1]. Specifically, the 2016 ESC guidelines recommended a multicomponent follow-up [2]. We developed and tested a multicomponent complex intervention for the supportive follow-up of persons with HF, guided by the Medical Research Council (MRC) framework for the development and evaluation of complex interventions in health [13,14,15,16,17,18]. Our intervention is informed by relevant literature [5,6,7, 9, 19,20,21,22] and the results of several small-scale descriptive studies conducted in the context of a partnership between our university of applied science and a secondary care hospital [23,24,25,26].

The primary objective of this pilot randomized controlled trial (RCT) was to test the feasibility of a novel nurse-delivered multicomponent complex intervention for the supportive follow-up of persons with chronic HF (hereafter, “intervention”). A secondary objective was to provide information on patient-reported and clinical outcomes to inform the design of a future fully powered RCT investigating the effectiveness of the intervention in the Swiss context.



We aimed to assess the following: patient recruitment and participant retention over the 3-month follow-up period; the number of delivered interventions in clinic or at home; intervention duration; fidelity to the intervention; intervention acceptability; and to explore the intervention’s potential effect on patient-reported and clinical outcomes.


We undertook a single-centre, pragmatic, two-arm 1:1 randomized, parallel pilot RCT including an embedded concurrent process study using quantitative data on patient recruitment and retention to assess feasibility, and a qualitative study exploring the acceptability of the intervention and trial procedures from the perspectives of persons with HF, physicians and nurses. We will report the results of the qualitative study elsewhere. This paper is published according to the Extension of CONSORT to pilot trials [27] and according to the CONSERVE 2021 Statement [28] given that the onset of the COVID-19 pandemic occurred during the study.


We recruited adults with HF (≥ 18 years of age) with the following inclusion criteria: (a) diagnosed HF with reduced, mildly reduced or preserved ejection fraction in New York Heart Association (NYHA) functional classes II‐IV; (b) hospitalized in the internal medicine departments of two campuses of one hospital; (c) reason for current hospitalization either decompensated HF or other reasons but with a history of hospitalization within the past 6 months due to decompensated HF. Other conditions were to provide written informed consent, and speaking French or German. We excluded persons with HF with (a) any inability to follow the procedures of the study (due to language problems, psychological disorders, cognitive impairment), (b) who suffered from immediately life-threatening illness or (c) with short expected survival, dementia or serious comorbidities or complications (e.g. untreated psychiatric illness, untreated malignancies). We also excluded patients with COVID-19, positive test for SARS-CoV2, or a positive anamnesis regarding SARS-CoV2 infection while waiting for test results.

Settings and locations where the data were collected

We conducted the study at one campus of a non-university hospital providing regional secondary care for persons with HF in internal medicine and the cardiology outpatient department. During the trial, a second campus of the same hospital was added to accelerate recruitment, which had been an option put forward in the protocol in case of low recruitment progress (ISRCTN101518059). However, the opening of the second campus occurred during the onset of the COVID-19 pandemic, which eventually limited staff availability and access to the site. Thus, recruitment occurred predominantly at the initial campus.


Control condition

Control group (CG) care included standard in-hospital care as well as post-discharge follow-up care by general practitioners (GP) and cardiologists. During the inpatient phase, participants received the Swiss Heart Foundation’s “Heart Failure Patient Kit” (a printed information pack) in French or German [29] from the research nurse. A cardiology nurse (in the first campus) or a ward nurse (in the second campus) provided HF patient education during the inpatient phase or shortly thereafter during a follow-up meeting focusing on self-care skills. Patient education occurred during one or two face-to-face encounters and before discharge from hospital. Knowledge acquisition and development was facilitated via motivational interviewing communication techniques [30, 31], for which cardiology and ward nurses in routine care had been previously trained within their Bachelor of Nursing training and/or advanced studies in cardiology.

Intervention condition

The intervention (Table 1) was specifically designed for this study. It is based on the 2016 ESC recommendations for supportive follow-up of persons with HF [2] and also in line with recommendations in the current 2021 ESC guidelines [1], the middle-range theory of self-care in chronic disease [32], the situation-specific theory of HF self-care [33, 34], and the results of needs assessment studies in our context [23,24,25,26]. The intervention aims at preventing cardiac decompensation and delaying HF progression. It is composed of (1) patient involvement in symptom monitoring and support for self-care capabilities; (2) facilitation of early decompensation detection; (3) optimized medical and device treatment following ESC guidelines; (4) psychosocial support for patient and family; (5) patient education; (6) easy access to care; and (7) facilitation of multidisciplinary collaboration [2]. We operationalized these components for nurse delivery [23].

Table 1 Intervention description

A core component of the intervention is supporting HF self-care practices which are hypothesized to activate cardioprotective mechanisms limiting inflammatory processes and reducing clinical congestion [46, 47]. This component includes the evaluation of each patient’s assessment data and any vulnerability characteristics relevant to self-care, in order to guide the provision of tailored support [23]. The intervention also includes the provision of a report summarizing health status and self-care assessment results and procedures, which is sent to all health care professionals providing usual care for the person. The intervention was delivered by nurses over a 3-month period. The first contact between intervention nurse and a person with HF occurred before hospital discharge. The first follow-up appointment was scheduled 7–15 days after hospital discharge. She then scheduled further visits on a needs-led basis (e.g. low self-care capability, poor health status or unstable symptoms), which took place in the cardiology outpatient setting, or at the person’s home for persons with restricted mobility.

To facilitate the consistent application of all intervention components, we placed emphasis on fidelity to recommended practices. At the same time, we encouraged nurses to tailor the intervention regarding frequency and duration of follow-up and setting, to fit people with HF’s individual needs and preferences and according to objective and subjective information obtained via patient assessment. The combination of fidelity to the intervention and tailoring according to patients’ needs and nurses’ expertise is inherent to complex nursing interventions [14, 18, 48] and is intended to ensure an effective, individualized intervention. Table 1 provides a summary of the intervention according to the Template for Intervention Description and Replication (TIDieR) Checklist [45]. The detailed description of the intervention components and process can be found in French and German in the relevant intervention manual (available on request from the first author).



The study’s feasibility was measured quantitatively using six criteria [27]:

  1. (1)

    Patient recruitment rate (percentage of eligible patients receiving study information and agreeing to participate)

  2. (2)

    Study nurse time needed for patient recruitment and inclusion in the study

  3. (3)

    Study attrition (percentage of participants who do not complete the patient-reported outcome (PRO) measures at 3-month follow‐up)

  4. (4)

    Fidelity to the intervention components assessed using a 7-item check‐list with dichotomous yes/no responses regarding each intervention component

  5. (5)

    The percentage of patients receiving one visit, additional telephone contacts and/or home visits and the percentage who received two or more such contacts

  6. (6)

    The mean duration of the average total patient visits and additional telephone contacts


Acceptability was assessed at 3-month follow-up in both groups via the 8-item Treatment Acceptability and Preference Questionnaire (TAPQ) [49], adapted for this study based on its French version [50] and the Sekhon et al. literature review and theoretical framework [51, 52] for multiple acceptability components (see Table 2). The 5-point response scale ranged from 0 (totally disagree) to 4 (totally agree).

Table 2 Acceptability results across five acceptability components at 3 months for participants in the intervention and control groups

Patient-reported outcomes

The intervention’s effect at 3-month follow-up was assessed using selected PRO and clinical outcomes. Although PRO measures do not always correlate with objective measures of biological or functional change, they are widely used as endpoints in clinical HF research, as they capture the patient’s perspective [53, 54].

Patient-reported outcomes

We measured HF-specific self-care via the French and German (for Switzerland) versions [25] of the 22-item Self-care of Heart Failure Index (SCHFI), v6.2 [33, 36, 55, 56], which measures self-care maintenance, self-care management and confidence over the past month. We standardized the scores for each subscale, and possible ranges were 0–100, with higher scores indicating better self-care, ≥ 70 suggesting adequate levels [36].

We measured HF-related health status and symptom stability over the past 2 weeks via the French and German versions of the 12-item Kansas City Cardiomyopathy Questionnaire (KCCQ) [37], with symptom stability measured via a single item from the 23-item version of the KCCQ [38, 57]. The KCCQ-12 contains a summary score (overall health status) and four domain scores (physical limitation, symptom frequency, quality of life, social limitation). We computed scores for a summary score as well as subscores for physical limitations, symptom frequency, quality of life and social limitations. We used one item from the KCCQ-23 version for symptom stability [37, 42]. We composed a clinical summary score [42] of physical limitation, and symptom frequency domain scores. Scores are scaled 0–100, where 0 is the lowest reportable health status and 100 the highest [37, 42]. To facilitate clinical interpretability and as recommended, we calculated the numbers/percentage of participants experiencing 5-, 10-, or 20-point changes from baseline to 3 months [42].

Finally, we measured health-related quality of life via the French and German versions of the 5-item EQ-5D-5L, including a VAS (Euroqol) [58]. The computed EQ-5D-5L scores include an overall score and subscores on five dimensions rating health on the day: mobility, self-care, usual activities, pain/discomfort and anxiety/depression, with scales ranging from 1 to 5, higher scores indicating higher severity/problems. EQ VAS provides a quantitative measure of the patient’s perception of overall health, with scores ranging from 0 (worst imaginable health) to 100 (best imaginable health) [58].

Clinical outcomes

The intervention’s effect on all-cause mortality, all-cause hospital admission and hospital length of stay was assessed for a 90-day period following initial hospital discharge as available from the hospital’s electronic medical records or GPs’ communications.

Sample size

According to the CONSORT extension for pilot trials statement, no formal sample size calculation is required for pilot trials, but a rational should be given ([59], p. 4, 5). The minimum sample size for parametric statistical tests is often considered to be 30 per group [60], so we aimed for a total sample size of 60 persons with HF. We estimated this to be sufficient to evaluate feasibility (our study’s primary objective) and to calculate approximate effect sizes for a future large-scale trial.

Stopping guidelines

We predefined criteria for the (premature) termination of the study as unresolvable severe and persistent failure to recruit patients into the trial, safety concerns, or alterations in accepted clinical practice that make the continuation of the study unwise. No other stopping rules or progression criteria were defined.

Randomization; sequence generation

We used the Research Electronic Data Capture (REDCap) software’s randomization module for randomization ( A scientific collaborator independent from the core research group (ALK) set up the web-based randomization process to assign eligible participants to intervention or control groups by remote allocation via REDCap. She first created the randomization table, generated sequences using ID and sample size parameters, and checked whether it had resulted in groups of similar sizes. Then, she uploaded the table as a locked up version for randomization into REDCap. No person directly involved in the study had access to allocation codes.

Allocation concealment mechanism and implementation

The allocation sequence was concealed in REDCap. The principal investigator (PI) of the study (PSK) was the only person of the research group with allocation rights in REDCap and assigned patients after study consent and completion of baseline assessment. Group assignments were concealed and registered in REDCap within the respective participant ID.

Recruitment and data collection


Research nurses screened daily lists of admitted patients for age and HF diagnosis and/or cardiac decompensation. They assessed further eligibility criteria via electronic medical records (DPI). If needed (e.g. in case the DPI notes included a cardiac pathology and typical HF symptoms but not HF diagnosis), they asked ward physicians or cardiologists to confirm or reject HF diagnosis. They collected data after inclusion in the study and before randomization at baseline and at 3-month follow-up. Safety was monitored for a further month after follow-up.

Study nurses obtained socio-demographic and clinical variables from the DPI, they completed forms for data not available in the DPI during a face-to-face interview and noted all data on a paper-based questionnaire. Then, participants completed baseline paper-based outcome measures; if participants preferred it, the research nurse entered their answers during a face-to-face meeting. All participants received basic patient information, i.e. the French or German version of “The Heart Failure Patient Kit” brochure by the Swiss Heart Foundation [29], from the research nurse. Then, the research nurses referred all participants to cardiology or ward nurses to receive patient education via one or two face-to-face encounters before discharge or up to 6 days post-discharge. Following randomization, the intervention nurse contacted intervention group participants during their hospitalization to establish contact and to schedule a follow-up appointment during the first or second week post-discharge. At 3-month follow-up, a research nurse sent paper-based questionnaires to participants. In case of missing returns, s/he reminded them with a fresh set of questionnaires, and phoned to inquire whether participants needed assistance for filling them in. Research nurses collected clinical outcome data from DPI and declarations by the participants’ GPs. Research nurses transcribed the data from paper-based forms and/or DPI into the REDCap data base which was double-checked for all outcome data.


Participants were not blinded towards group assignment, neither were intervention nurses, the study cardiologist or the PI of the study. Further, the PI informed health care professionals responsible for usual medical and nursing care about the participation of their patient without revealing group assignment, but sent consultation reports to health care providers of intervention group participants as well as uploaded them to hospital records. We did not inform cardiology or ward nurses who provided patient education of group assignment. Research nurses (MEV, GME) blinded towards group assignment managed the outcome data. Also, the statistician (KDH) conducting the analyses was not informed about group assignment.

Statistical methods


To estimate the recruitment rate we calculated the percentage of eligible patients receiving study information and agreeing to participate. Research nurse time needed for patient recruitment and inclusion in the study was the sum of all time spent at this task (hours, minutes). The percentage of participants for whom we were unable to obtain PRO measures at 3-month follow-up determined the study retention/attrition rate. We expressed fidelity to the intervention components as an overall mean score of the percentage of “yes” responses to the fidelity checklist across all components and intervention delivery visits. We calculated the mean duration of patient visits, including time needed for preparation, direct contact, writing up the report and nurse-cardiologist discussions, as well as the mean duration of additional telephone contacts. We extended the recruitment period from an initially planned 35 weeks to roughly 94 weeks, to achieve the target sample, which was required for receiving funds from the external funders.

Patient-reported outcomes: heart failure self-care behaviour, disease-specific health status, health-related quality of life, all-cause mortality, all-cause admissions, and length of hospital stay

We calculated descriptive statistics for all variables, using proportions or measures of central tendency and dispersion as appropriate. We estimated effect sizes for the outcome variables: we calculated Cohen’s d for “self-care” (SCHFI V6.2), “HF-related health status” (KCCQ-12), “health-related quality of life” (Euroqol), “intervention acceptability” (adapted TAPQ), “length of stay” (LOS), and “number of readmissions” variables, and determined hazard ratios for “all-cause mortality” and “all-cause hospital admissions”. Kaplan–Meier analyses modelled the time to hospital admission and death. We applied intention-to-treat principles to the trial data. We did not impute missing values.

Ethical considerations

For the present study, the local ethical commission considered any immediate risk to study participants as minimal (risk category A). We obtained ethical approval (CER-VD 2018–02156) and informed consent, and registered the study 5 months after enrolment of the first participant (study record: ISRCTN10151805). Also, we obtained ethical approval (CER-VD amendment 200609) on our request to continue the study during the COVID-19 period, including the uptake of recruitment after the Swiss lock-down period in spring 2020 with the use of appropriate safety protection measures, and the added exclusion criteria regarding SARS-CoV2 and COVID-19.



Between 14 April 2019 and 4 February 2021, we screened hospital admission lists including 5314 patients admitted to the hospital, and excluded 4113 patients because of no HF diagnosis and/or age < 18 years. We then assessed the eligibility of 1201 patients, among which we enrolled 60 who provided informed consent. Of the remainder (n = 1141), 76.77% (n = 876) were ineligible, 6.14% declined to participate (n = 70) and 17.10% (n = 195) could not be enrolled for other reasons. Reasons for ineligibility (n = 876) were as follows: no hospitalization due to decompensated HF/no history of HF decompensation over the past 6 months (n = 557); ambulatory status (n = 174); cognitive impairment (n = 68); complicated serious comorbidity (n = 25); imminent life-threatening illness (n = 20); previous enrolment into the study (n = 18); not French or German speaking (n = 13); or family member of a research group member (n = 1). The most frequent reason for declining participation was lack of interest (n = 51), followed by fatigue (n = 10), and anxiety to participate in the study (n = 9). Other reasons for exclusion (n = 195) were as follows: early patient discharge (n = 56); discharge before confirmation of HF diagnosis was available to the study team (n = 47); discharge to a nursing home (n = 35); transfer to another facility (n = 28); no recruitment during end of year seasonal holidays (n = 16); death during hospitalization (n = 11); or other (n = 2) (Fig. 1). We recruited participants from eight internal medicine units of one campus and also from an internal medicine unit of a second campus of the same hospital. During Switzerland’s national lock-down period in spring 2020 related to the COVID-19 pandemic, no participant recruitment occurred between 12 March and 8 June 2020, and also during the following infection peak periods in autumn 2020.

Fig. 1
figure 1

Participant flow with diagram. Recruitment at the main campus of the hospital occurred between 15.04.2019-04.02.2021; and at a second campus of the same hospital between 08.06.2020-04.02.2021. PRO=patient-reported outcomes. Consort-2010-Flow-Diagram: The EQUATOR Network (, access: 15.04.2022

Baseline data

The sample consisted of 60 persons with HF (age mean = 75.7 years, SD = 8.9; 30% female; 63.3% in NYHA III-IV); Table 3 provides the sample’s demographic and clinical characteristics.

Table 3 Demographic and clinical characteristics at baseline of persons with heart failure in the intervention and control groups (N = 60)

Numbers analysed

Outcome data were analysed for 60 persons with HF regarding clinical outcomes; PROs at 3-month follow-up were available and analysed for 22 IG and 19 CG participants (Fig. 1).


  1. (1)

    Patient recruitment rate was 46.15%. Of 130 eligible patients receiving study information, 70 declined study participation and 60 agreed to participate and provided written consent. Patients declared reasons for declining were no interest if there was a 50% chance of being in the control group (n = 51, 72.9%); fatigue (n = 10, 14.3%); and anxiety in view of study participation (n = 9, 12.8%).

  2. (2)

    Study nurse time needed for patient recruitment and inclusion in the study. Over the 62-week recruitment phase, compounded by the ongoing COVID-19 epidemic, research nurse time totalled 1011.4 h for patient recruitment, including 380.75 h for screening and eligibility assessment, 105.15 h for providing study information and 525.5 h for obtaining informed consent for study participation.

  3. (3)

    Study attrition. Study attrition rate was 31.7%. There was no patient withdrawal from the study. However, after delivery of the first intervention with the communication of the intervention report, a private cardiologist requested to withdraw his patient from the intervention. We were able to obtain clinical outcome data from all 60 participants, but PRO data only from 41 of them (PRO data was missing from 11 CG and 8 IG participants, Fig. 1). Therefore, the study attrition rate was zero for clinical outcome and 31.7% for PRO data.

  4. (4)

    Fidelity to the intervention components. Nurses’ reported fidelity to the intervention components was 0.71 (± 0.05). Mean fidelity to all intervention components at the first, second, third, fourth, and fifth intervention delivery was 0.70 (± 0.12), 0.71 (± 0.11), 0.68 (± 0.10), 0.71 (± 0.11), and 0.74 (± .), respectively. Across all intervention delivery visits, highest mean fidelity was reported for facilitation of early decompensation detection (0.89, ± 0.22), followed by patient education (0.85, ± 0.23) and patient involvement in symptom monitoring & self-care capabilities support (0.84, ± 0.16), and lowest mean fidelity was reported for multidisciplinary collaboration facilitation (0.46, ± 0.23) (Fig. 2, Table 4).

    Fig. 2
    figure 2

    Intervention fidelity across all visits for the intervention components (proportion of yes responses)

  5. (5)

    The percentage of patients receiving one visit, additional telephone contacts and/or home visits and the percentage who received two or more such contacts. Follow-up included a mean of 2.14 (± 0.97) visits per patient (clinic visits 1.2 (mean, ± 1.2) and 1.9 (mean, ± 1.2) home visits) and a mean of 3.1 (± 1.7) additional telephone contacts. Of the 30 persons with HF intervention group sample, 70% (n = 21) received more than 1 visit, 23.33% (n = 7) received one visit, and 6.66% (n = 2) received none. Of 28 participants who received at least one visit, 64.29% (n = 18) received home visits only, 25% (n = 7) clinic visits only, and 10.71% (n = 3) both. Also, two participants received the initial face-to-face visit first, then telephone calls only during the remaining time of their follow-up period due to the COVID-19 lock-down period.

  6. (6)

    The mean duration of patient visits and additional telephone contacts. The follow-up period lasted from April 2019 to May 2021. The total time spent by a nurse for a patient over all visits was on average 166.96 min (± 72.55) including preparation, direct contact, report, and coordination with usual care. Single visits lasted a mean 80.25 (± 14.53) min. A telephone contact lasted on average 21.3 min (± 14.6). The total mean time of telephone contacts amounted to 31.2 (± 52.55) min per patient. The total duration of clinic visits, home visits plus additional telephone contacts together was 215.1 min (± 75.5) per patient on average over the 3-month follow-up period.

Table 4 Fidelity to the intervention components (proportion of yes responses)


Acceptability summary scores were high across all components, in both groups. Highest scores in the intervention group were for items linked to affective attitude (e.g. I felt comfortable, mean = 3.58). Regarding the burden component, participation in the intervention visits were not perceived as requiring a great effort; but the intention to participate again in the project if it should be reconducted received the lowest score (mean = 2.94). The control group provided similar ratings (Table 2). There was no effect of the intervention on acceptability (summary score, Cohen’s d =  − 0.071).

Heart failure self-care behaviour, HF-related health status, health-related quality of life, all-cause mortality, all-cause admissions, and length of hospital stay

At baseline, one study participant did not provide responses to the PRO questionnaires due to fatigue; at 3 months, 19 study participants (IG = 8, CG = 11) did not provide responses to the PRO questionnaires. Reasons for missing PRO questionnaires at 3 months were as follows: health deterioration or death (n = 8), loss of interest in responding to questionnaires (n = 3), and non-response/unknown reasons (n = 8).

Table 5 presents descriptive results for HF-specific self-care, HF-related health status including symptom stability, and health-related quality of life.

Table 5 Descriptive results of self-care, HF-related health status, health-related quality of life at baseline and after 3 months of patients with heart failure in the intervention and control groups (N = 60)

Self-care results for the SCHFI V6.2 (self-care maintenance, self-care management, and self-care confidence)

At baseline, participants in both the intervention and control groups showed inadequate levels (< 70 points) for self-care maintenance and self-care management; with similar self-care maintenance levels in both groups but lower self-care management levels in the intervention group compared to the control group. After 3 months, the participants in the intervention group had improved their self-care maintenance levels by 13 points compared to 8 points for the control group, thus approaching adequate self-care maintenance levels (IG = 69.6; CG = 67.4). At 3 months, self-care management levels were 71 for the IG and 54 for the CG, after an increase of 36.1 points in the intervention group compared to 16 points in the control group (Fig. 3). In contrast, self-care confidence levels at baseline were adequate in both groups (IG = 78.3, CG = 76.3), at 3 months they had increased by 2.7 points and 10.1 points in the intervention and control groups, respectively (IG = 79; CG = 86.4).

Fig. 3
figure 3

Self-care management (as measured via SCHFIv6.2) in the intervention and control groups

There were positive effect sizes for self-care maintenance (Cohen’s d = 0.216) and self-care management (Cohen’s d = 0.594) in favour of the intervention group and a negative effect size for self-care confidence (Cohen’s d =  − 0.387) (Table 6).

Table 6 Intervention effect sizes of patient-reported outcomes, hospitalizations and length of stay

Health status results for the KCCQ-12

Overall health status improved from baseline to follow-up by 18.9 (mean, ± 21,5) in the intervention compared to 14.10 (mean, ± 28.0) in the control group. Regarding domain scores, the improvements for the physical, social, symptom frequency, quality of life, clinical summary, and symptom stability scores were respectively 15.4 (mean, ± 26.7), 26.9 (mean, ± 29.3), 20.4 (mean, ± 21.7), 13.2 (mean, ± 34.1), 21.11 (mean, ± 22.04), and 12.50 (mean, ± 46.77) for the intervention group and were 5.2 (mean, ± 21.8), 33.2 (mean, ± 32.4), 11.8 (mean, ± 31.6), 4.7 (mean, ± 39.3), 19.12 (mean, ± 28.77), and 20.45 (mean, ± 53.41) for the control group. All effect sizes were small with largest sizes for the physical limitation score (Cohen’s d = 0.36) and QoL score (Cohens’ d = 0.32), and were in favour of the IG except for symptom frequency and symptom stability (Table 6).

The distribution of participants experiencing 5-, 10-, or 20-point changes, which are of clinical relevance [42], are presented in Table 7. There were more participants whose KCCQ scores over time did not worsen by 5 points or more; or improved by 5 points or more in the intervention compared to the control group across all scores, except for an improvement in the social limitation score (Fig. 4).

Table 7 Distribution of proportion of the KCCQ overall score and domains scores in the intervention and control groups
Fig. 4
figure 4

Difference in HF-related health status between study groups

Health-related quality of life

Participants’ perceptions of overall health for the EQ VAS was 61.70 (mean, ± 16.34) and 58.03 (mean, ± 16.13) in the intervention and control groups at baseline and 66.74 (mean ± 20.76) and 67.22 (mean, ± 21.02) in the intervention and control groups after 3-month FU. Health-related quality of life for the EQ-5D-5L overall score was 1.81 (± 0.68) and 2.01 (mean, ± 0.66) at baseline in the intervention and control groups and 1.81 (mean ± 0.63) and 2.11 (mean, ± 0.67) at 3-month FU in the intervention and control groups. The effect size was small for health-related quality of life (Table 6).

All-cause mortality, all-cause hospital admission, and hospital length of stay

Three months after inclusion, five persons with HF had died (IG = 3, CG = 2). There were 13 hospital admissions in the intervention group and 18 in the control group over the 3-month follow-up period. The intervention and control groups spent on average 8.90 days (median, IQR = 9.70) and 15.38 days (median, IQR = 18.41) per patient, respectively, in hospital (Table 8). The effect size for admissions was − 0.22 (Cohens’ d), and for days spent in hospital − 0.33 (Cohens’ d), meaning that the intervention had a small positive effect leading to fewer admissions and a shorter length of stay (Table 6).

Table 8 Clinical events in the intervention and control groups after 90 days follow-up

Time to death was 69.00 (median, IQR = 43) days in the intervention group and 18.50 (median, IQR = 7) days in the control group. Time to first admission was 20.00 (median, IQR = 44) days in the intervention group and 28.50 (median, IQR = 56.00) days in the control group. The risk of all-cause admission was lower in the intervention group than in the control group (HR = 0.72; 95% CI = 0.43–1.45) (Fig. 5a). A hazard ratio estimate of all-cause mortality was not possible because of the low number of observed fatalities. The Kaplan–Meier curve for the low number of deaths (Fig. 5b) is suggestive of deaths occurring later in the intervention group than the control group. However, due to a death occurring at the end of follow-up (day 89), the total number of deaths was higher in the intervention group than in the control group (Table 8).

Fig. 5
figure 5

a Kaplan–Meier curve for days to first hospitalization for the control (group 1) and intervention group (group 2). b Kaplan–Meier curve for all-cause mortality for the control (group 1) and intervention groups (group 2)

Required sample size

Based on this study’s findings, a mono- or multicentre trial would require respectively 304 or 751 participants (across ten centres) for HF-related QoL (effect size = 0.3) at an alpha level of 0.05 and a power of 0.80.

Ancillary analyses

None performed.


No serious adverse events related to the intervention or study procedures were observed during the 4-month monitoring period. The study procedures and the intervention therefore appear to be safe.


This pilot RCT was intended to test the feasibility of a novel multicomponent complex intervention for supportive follow-up of persons with HF in Switzerland. Another goal was to provide information on patient-reported and clinical outcomes to inform the design of a subsequent fully powered RCT to evaluate the effectiveness of the intervention. The results indicate high feasibility and acceptability and provide estimates of effect sizes (Cohen’s d), which is rare in this field. The study’s recruitment rate (46%) and recruitment progress (slow) indicate that either a large single centre or multiple centres will be required for the conduction of a subsequent large-scale trial. Our study’s strict inclusion criteria targeted a very specific group of HF persons, namely those with current or recent decompensation. Our intervention targets these persons. Unexpectedly, we experienced difficulties in obtaining HF diagnoses sufficiently quickly to enable recruitment of the participants. While many factors may contribute to the availability of HF diagnosis [61, 62], about which a detailed discussion would be beyond the scope of this paper, effective recruitment depends on it. This confirms the importance of conducting pilot feasibility studies “to test the waters” ([14], p 166) in order to prevent the failure of large trials due to problems such as recruitment issues.


The study’s recruitment period spanned roughly 2 years with a 62-week period of effective recruitment to reach the target sample size of 60 persons with HF, a duration which we had underestimated based on our previous study where we recruited 310 persons with HF over a similar time period [25]. First, the COVID-19 pandemic began during the study’s recruitment period and was followed by severely restricted access to the study sites during lock-down in spring 2020 and subsequent infection peak periods. However, the recruitment rate was similar before the onset of the COVID-19 pandemic and after the related lock-down or infection peaks; therefore, we believe that the pandemic had no influence on the recruitment rate. Second, the high number of patients excluded for reasons other than eligibility criteria included 84 patients who were discharged or transferred to another facility before receiving study information, and 47 patients who were discharged before HF diagnosis confirmation was available to our study team. These findings are indicative of a mismatch between study nurses’ working hours, time of physicians’ communication of HF diagnosis confirmation, and patient hospital discharge. Additionally, providing study information, responding to questions, and obtaining consent at a convenient time for the hospitalized person and for the care team was a highly time-consuming process. Involving research nurses who can allocate a higher percentage of their working time to the study would be useful, especially in settings with rapid discharge decisions. Further, sufficient capacity for HF diagnosis is crucial for effective recruitment. A greater involvement of cardiologists in the recruitment process would be indicated. Third, the percentage of non-included patients assessed for eligibility was higher in this study compared to our previous study (95% vs. 65%), which had a cross-sectional design [25]. A direct comparison of our results to other studies is difficult due to variations in the target sample, recruitment in specialized or general wards, reported numbers, and differences in the nature of the intervention itself. Nevertheless, our study’s recruitment rate and duration were similar to another study conducted in a Swiss University hospital, where Leventhal et al. [11] reported the inclusion of 42 participants (out of 140 eligible patients) over a 20-month period, signalling a 30% inclusion rate. In contrast, Strömberg et al. [63] reported a 66% inclusion rate (106 participants out of 161 eligible patients), while Dracup et al. [19] recruited 614 participants within 50 months, thus reporting a 96.5% inclusion rate. The low recruitment rate reported in the two Swiss studies, although 10 years apart, draws our attention towards carefully addressing recruitment issues ahead of time, to prevent the failure of large-scale trials due to insufficient participation [14]. The issues around recruitment may be also linked to recruitment in general wards, underdiagnosis [61, 62, 64, 65], and/or the absence of any HF registry in Switzerland.

We observed a considerable attrition rate regarding filling-in PRO measures at 3 months follow-up, particularly in the control group. Missing PRO measures is a common problem across clinical studies and a variety of minimizing strategies have been proposed [66]. They include an appropriate oversampling in future studies, to account for non-returned PRO measures. Another possibility would be to tailor data collection procedures for PROs according to participants’ preferences. For example, filling-in PRO measures could occur during regular follow-up appointments, accompanied by a reminder call, or with assistance from a research nurse. Patient and Public involvement (PPI) has shown to positively impact enrolment and retention in clinical trials [67]. In future studies, we believe that PPI [67,68,69] regarding recruitment, study procedures, and materials will be key to success.

The proportion of positive responses on the fidelity checklist was similar/consistent across visits. However, it varied between intervention components. This suggests suboptimal fidelity to the intervention as a whole, with some components and active ingredients most probably underdelivered. Many factors affecting fidelity exist at individual, local, and national levels [70, 71]. They include consistency of the intervention with current practice, availability of resources, leadership, training, or effective monitoring [70, 71], all of which may have been influential in this study. Intervention fidelity has been recognized as essential to increase scientific confidence that a change in target outcomes is attributable to the intervention under investigation [72]. A range of intervention fidelity components and strategies have been recommended [72]; some related to “training the providers” and “delivery of the intervention” [72] were used in this study. Enhancing and/or intensifying intervention fidelity strategies are likely to be valuable in increasing fidelity. Finally, we assessed fidelity to the implementation of the intervention with regard to adherence to the content of the intervention and frequency of delivery, and via self-report by nurses. Measuring all subcategories of adherence including content, frequency, duration, and coverage/dose [73] as well as including observations and researchers’ monitoring [74] should provide a more complete view on implementation fidelity.

We further explored the number of visits and duration of intervention delivery and found that the majority of participants received more than one visit, and more visits at home than at the clinic. Except for the first visit, defined in the protocol as taking place within 7 to 15 days post hospital discharge [1], nurses scheduled visits on a needs-led basis. In line with the 2021 ESC guidelines [1], these findings suggest that persons with HF need ongoing and regular supportive follow-up in line with self-care capabilities and symptom stability. The majority of visits were delivered at home, which was unexpected. Home visits by nurses have previously shown to be effective in HF follow-up care [5, 75] and as being the preferred way of engagement for most persons with HF [76]. The provision of both home and clinic visits by same intervention nurses may be a challenge in usual care. Stakeholder involvement to discuss and address related barriers and facilitators for conducting home visits would therefore be useful for future studies [18].

The time required for delivering a single session was on average 1.5 h. This time includes direct contact delivering the intervention as well as preparation (reviewing the patient’s medical and intervention notes), writing up the report, nurse-cardiologist discussions, and coordination with usual care. We consider all these parts as necessary. We are aware that this far exceeds the time available in usual care [77]; however, we could not identify any time-saving opportunities. The intervention’s cost-effectiveness should also be evaluated, which was beyond the scope of this study but might be part of a subsequent study [18].


The results indicate generally high acceptability towards the intervention and study participation. The lowest acceptability ratings were for perceived burden related to study participation. This finding indicates that the real and perceived burdens of participating in the study need to be addressed. This burden includes filling-in PRO measures as repeated measurements. As we already used short versions of validated questionnaires in this study, PPI may help to identify additional options for decreasing study participation burden.

Patient-reported and clinical outcomes

We estimated that the intervention had small to medium effects on self-care, HF-related health status, perception of overall health, admissions, and length of stay. These results suggest a positive outcome responsiveness for the intervention, whose priorities were early decompensation detection and self-care capability support such as managing symptoms and maintaining and increasing physical activities. However, these findings only provide approximations for the future performance of the intervention, given this pilot study’s small sample size and wide confidence intervals.

Nevertheless, the study’s effect sizes were clinically relevant for target outcome variables. More specifically, for self-care, a difference of 8 points has been defined as clinically relevant [36] and adequate self-care management with improved symptom response have been related to event-free survival [78] or fewer clinical events [79]. In this study, we found a 20-point difference between the intervention and control groups from baseline to follow-up with the intervention group reaching an adequate level of self-care management. Further, the intervention seems to be promising for HF-related physical limitation and quality of life. Physical activity and exercise are recommended self-care activities [1] and improving quality of life is among the three major treatment goals for persons with HF with reduced left ventricular ejection fraction [1]. Additionally, our examination of proportions of participants with clinically important changes in health status over time [42] showed that fewer intervention group participants saw their HF-related health status worsen compared to the control group. Importantly, not worsening HF is a central objective of HF care [1] including recognizing it [80] as most persons with HF have episodes of worsening of HF [81]. Also, in view of treatment goals, “not getting worse” has been named to matter most for patients, including improving physical function, decreasing symptoms, avoiding readmissions, and being able to live a normal life [82].

There were three deaths in the intervention group and two deaths in the control group, which may raise concerns. At each visit, the intervention included health status assessment via clinical assessment, the KCCQ (whose scores are interpretable and strongly associated with clinical events) [42, 83], and information on pulmonary congestion through the use of a pocket-sized ultrasound device [40, 41] (Table 1). The intervention nurse communicated any findings to the study’s cardiologist and the patients’ GP, who then decided on changes in treatment. We believe that it is extremely unlikely that such an intervention might increase mortality. A close collaboration between nurses and physicians is essential in multidisciplinary care, which has shown to reduce the risk of HF hospitalization and mortality [5, 84] and is recommended by the ESC guidelines for the follow-up of persons with chronic HF [1]. However, a large-scale effectiveness study is clearly indicated to draw firm conclusions.

Amendments to the intervention

Based on our results, we propose no significant amendments to the components of the intervention. However, activities within the components for delivery as well as for the preparatory education module need to be updated for relevant changes between the 2016 [2] and 2021 ESC [1] guidelines. For example, activities within our intervention’s component “medication review & optimization discussion” need to be updated in line with new treatment recommendations. Another example is that 2021 guidelines recommend careful evaluation of persistent signs of congestion before hospital discharge and an early follow-up visit at 1–2 weeks post-discharge. Thus, while the pre-discharge evaluation needs to be added, the early follow-up visit has already been included in our intervention.


This study has limitations. First, deviations from the intervention protocol occurred during the COVID-19 lock-down period for patients who received follow-up telephone calls instead of face-to-face visits. It was impossible to deliver key features of the intervention related to the person’s health status through phone calls. However, this may have translated into an underestimation of the effect of the intervention. Second, while persons with HF are at high risk for early readmission after hospital discharge [1, 85], the follow-up period of 3 months is too short to adequately estimate mortality. Furthermore, clinical outcomes were obtained from the hospital’s electronic medical records and declarations by the participants’ GPs. It is possible that more events occurred than what was assessed through these information sources. Third, our attrition rate for completing PRO measures was high, and having a complete set of PRO responses might have changed results. Finally, we used a single hospital; therefore, it was not possible to blind participants, intervention nurses, nor the cardiologist providing usual care. Also, intervention reports were uploaded to hospital records and provided to usual care practitioners. However, we consider the risk of contamination bias as minimal, since intervention nurses were not involved in usual care, and this is a novel intervention not delivered as part of nurses’ usual care.

Implications of the study findings

Our findings suggest that the recruitment of HF persons with current or recent decompensation is highly demanding. To achieve sufficient numbers of participants, a multicentre study might be necessary for the conduction of a full-scale trial to evaluate the effectiveness of the intervention. Regarding the intervention itself, it was developed before the publication of the 2021 ESC guidelines [1]. A review is therefore indicated, as well as an update of the education requirements for nurses delivering the intervention. For all intervention components, fidelity strategies should be enhanced. Finally, a future large-scale trial would need a longer follow-up period to have adequate numbers of clinical events, and including a broader database including death registries would also be useful.


The prevention of worsening HF is meaningful for patients [82] and healthcare professionals alike. The described intervention is promising in this regard. The pilot RCT presented in this article has helped to address key aspects of the feasibility and acceptability of the intervention, as well as allowing effect size estimates. It can therefore help ensure that future trials are well designed and sufficiently powered to prove a fair test of the intervention ([14], p 181), thereby fulfilling a key role of pilot and feasibility studies. The effectiveness of this intervention on patient-reported and clinical outcomes needs to be demonstrated.

Availability of data and materials

Data will be shared on reasonable request to the first author.



Control group


Electronic patient records


Effect size


General practitioner


Heart failure


Intervention group


Kansas City Cardiomyopathy Questionnaire


Length of stay, days spent in hospital


New York Heart Association


Principal Investigator


Patient and Public Involvement


Patient-reported outcome


Patient-reported outcome measure


Quality of life


Randomized controlled trial


Research Electronic Data Capture


Self-care of Heart Failure Index


Treatment Acceptability and Preferences Questionnaire


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We thank Hélène Villeneuve RN, Olivia Raccanello RN, Sylvia Missana RN, Carole Savoy RN, and Catherine Barras RN for providing patient education as part of usual care, Prof. Stéphane Cook MD, Catherine Assirelli RN, Prof. Daniel Hayoz MD, Monique Utikal RN, Stéphanie Reynaud RN, and Jérôme Burnand MD for their interest and their support for the study, Sylvie Baeriswyl RN, Sandra Pillonel MScN, and Gabrielle Cécile Santos PhD, MScN for their engagement as intervention nurses. We thank Marcia Leventhal MScN, Irene Stalder-Ochsner MScN and Lukas Weibel MScN for clinical discussions, Christa Müller-Fröhlich PhD RN, Antoinette Conca MScN, and Paul Vaucher PhD for study-related discussions, Nathan Quintero, Jacky Casas PhD, and Francesco Carrino PhD for the development of the web-based intervention tool, Prof. François Mooser PhD and Martine Verdon for technical support and Prof. Derek Christie PhD MPH for editorial assistance.


External financing sources: Switzerland’s Foundation of Nursing Research (Stiftung Pflegewissenschaft Schweiz, ID 2215–2018), Novartis Pharma Switzerland (UTILE IIT CLC696BCH02T); internal funding from HES-SO. Funders had no influence on the study design, conduction, analyses, or interpretation of findings, at any time. No personal conflict of interest.

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Authors and Affiliations



PSK conceived the idea for this study. GCS, ML, DAR, and AS collaborated in developing the idea and, with KDH, contributed to study design; JGI helped define the intervention components. DG was responsible for the medical aspects of the study. PSK led the funding application, all components of the study and prepared the first and subsequent drafts of the paper. All other authors contributed to the drafts. JGI and MEV contributed to the preparation of the study and, with GME, to the recruitment of participants and data collection. ALK, JGI, and MEV set up the REDCap database; MEV, GME, GCS, and KTS controlled data entries, and ALK extracted the data set for data analyses. KDH was responsible for statistical aspects of the study and conducted the data analysis, while PSK, JGI, and MEV participated in statistical analyses and interpretation. ML, GCS, JGI, GME, and DG provided clinical expertise, while DAR and AS provided research expertise throughout the study. As Principal Investigator, PSK managed the study throughout and has final responsibility for the analysis, interpretation and manuscript content. All authors read and approved the final manuscript.

Corresponding author

Correspondence to Petra Schäfer-Keller.

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Ethics approval and consent to participate

We obtained ethical approval from the local Human Research Ethics Committee of the Canton of Vaud, Switzerland (CER-VD 2018–02156; CER-VD amendment 200609) and informed consent from all study participants.

Consent for publication

Not applicable.

Competing interests

The authors declare that they have no competing interests.

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Supplementary Information

Additional file 1.

CONSORT 2010 checklist of information to include when reporting a pilot or feasibility trial*.

Additional file 2.

Use CONSERVE-CONSORT for completed trial reports and CONSERVE-SPIRIT for trial protocols.

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Schäfer-Keller, P., Graf, D., Denhaerynck, K. et al. A multicomponent complex intervention for supportive follow-up of persons with chronic heart failure: a randomized controlled pilot study (the UTILE project). Pilot Feasibility Stud 9, 106 (2023).

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  • Heart failure
  • Nursing
  • Supportive follow-up
  • Multicomponent complex intervention
  • Feasibility
  • Acceptability
  • Pilot randomized controlled trial