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Table 3 Strategies used to enhance the acceptability of the intervention

From: Keeping Active with Texting after Stroke (KATS): development of a text message intervention to promote physical activity and exercise after stroke

Strategy

Purpose

Personalise messages with participant’s name a few times each week

Increase engagement

Add researcher’s name a few times each week (this would be a therapist for a large trial and/or at rollout of the intervention)

Increase engagement

Provide credibility of the intervention

Messages from humans are preferred

Mention the participant’s therapist name on two occasions during first 2 weeks

Provides continuity from rehab services

Provides credibility of the intervention

Mention goals set with the therapist on discharge from rehabilitation

Provides continuity from rehab services

Encourage participants to continue with and build on work done with the therapists

Use weekly themes, e.g. goal setting, self-monitoring, benefits of walking, coping planning and problem-solving, developing routines and habits

Provide structure and opportunity to develop a theme over the period, i.e. explain the concept, suggest how to do it, model the behaviour by examples from a person with stroke

Ask direct questions and rhetorical questions. Participants would be able to reply to messages (which would be received by the research team). However, they would not receive a reply in return

Increase engagement and interactivity

Encourage reflection on progress

Use quotes from other stroke survivors (taken directly from interviews with people with stroke)

Provides credibility of the intervention

Helps participants feel they are not the only one facing the challenges

Encourage participants to try what others have done or consider what they could achieve

Use the voice of other people with stroke to pass on hints and tips about being active

Avoids didactic instruction. Interviewees made it clear that people did not want to be told what to do

Incorporate humorous trivia, usually loosely related to physical activity, to increase appeal to a heterogeneous group

Increase engagement, encourage interactivity

Used at the weekend to help provide structure

Schedule message delivery between 10 am and 5:00 pm on weekdays and 10:45 am and 7:10 pm at the weekends

Avoid early mornings and evening as fatigue is often a problem. Some people have carers at those times

Incorporate guidelines for physical activity after stroke explained using a physiotherapists voice

Raise awareness of guidelines without telling people what they should be doing

Provides credibility

Suggest online opportunities to be active suggested (credible sites recommended by therapists)

Provide credible options for different forms of physical activity