Key worker | Interactive SMS-based messaging system | Agenda setting Tool |
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The key worker in the D1 Now intervention aims to provide continuity and build relationships between the young adult and their healthcare team. | Florence or “Flo” is a software-based SMS text messaging system that presents an easy-to-use friendly interface for patients and clinicians to interact with the aim of assisting diabetes self-management. | The agenda setting tool is used by the young adult before and during consultations. It aims to improve the patient-clinician interaction, enhance shared decision-making and highlight diabetes distress (if present). |