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Table 2 Scaled patient responses from telephone surveys

From: Evaluation of a clinical pharmacist team-based telehealth intervention in a rural clinic setting: a pilot study of feasibility, organizational perceptions, and return on investment

Scaled question

Average response value*

The pharmacist was helpful

4.75

The pharmacist reduced medication costs

3.16

Frequency of pharmacist calls was appropriate

4.3

  1. *1 = least agreement, 5 = most agreement