Table 2 Codes and themes from each data source
Theme | Journal/log | Open-ended questionnaire response | Focus group |
|---|---|---|---|
Content | |||
 General compliments | ✓ | ✓ | ✓ |
 Self-reflection | ✓− | ✓ | ✓ |
 Quality of content | ✓ | ✓ | ✓ |
 Level of information | ✓ | ✓ | ✓− |
 Range of information | ✓− | ✓ | ✓+ |
 Quality of resources | ✓ | ✓ | ✓− |
 Congruence with experience and prior knowledge | ✓ | ✓ | ✓ |
 Congruence with expectations | ✓ | ✓ | ✓ |
 New ideas | ✓ | ✓ | ✓ |
Delivery | |||
 Active learning | ✓− | ✓ | ✓ |
 Balance of audio/written | ✓ | ✓ | ✓ |
 Visual appearance/display | ✓ | ✓ | ✓+ |
 Clarity of direction: content | ✓+ | ✓ | ✓ |
 Clarity of direction: feedback on interactive responses | ✓ | ✓ | ✓ |
 Clarity of direction: technical instructions | ✓ | ✓ | ✓+ |
 Desire for back-navigation | ✓ | ✓ | ✓ |
 Mobile interface | ✓ | ✓ | |
 Point of view | ✓ | ✓+ | |
Uses | |||
 First exposure to ideas | ✓− | ✓ | ✓ |
 Learn content | ✓− | ✓ | ✓ |
 Learn strategies/skills | ✓ | ✓ | ✓ |
 Implement HF | ✓− | ✓ | ✓+ |
 Training | ✓− | ✓ | ✓ |
 Leadership/supervision | ✓ | ||
 General workplace effectiveness | ✓ | ✓− | |
 Persuasion/general conversation | ✓ | ✓ | ✓ |
 Professional empathy | ✓ | ||
Technical issues | |||
 Access to external resources | ✓ | ||
 Audio quality | ✓+ | ✓ | |
 Visual layout quality | ✓ | ✓ | |
 Inconsistencies | ✓+ | ✓ | ✓ |
 Interaction and navigation/pacing | ✓+ | ✓ | ✓ |
 Typo/grammar problem | ✓ | ||
Badges/credentialing | ✓ | ||
Community of practice | ✓ | ✓ | ✓+ |
Other | ✓− | ✓ | ✓+ |