Table 1 Categories of concerns
From: Developing the ‘gripes’ tool for junior doctors to report concerns: a pilot study
Category of concern | No. of times category selected |
|---|---|
1. Lack of staffing resources | 36 |
2. IT problems | 30 |
3. Problems of quality of care | 17 |
4. Problems with patient management and flow | 15 |
5. Training or supervision | 15 |
6. Communication or information transfer | 13 |
7. Teamwork or working culture | 12 |
8. Problems with care processes, policies, or guidelines | 12 |
9. Equipment problems | 12 |
10. Ward environment | 7 |
11. Other (e.g. problem with access cards, suggestion for revision to clerking proformas) | 9 |