Provider cohort | |
  1. Healthcare providers or lay workers who provide care and/or services to HIV patients at the selected clinics (e.g., medical officers, clinical officers, HIV nurses, midwife, linkage facilitators, counselors) | |
  2. Fluent in English or Luganda | |
  3. 18 years of age or older | |
Patient cohort | |
  1. HIV infected | |
  2. Enrolled in HIV care at the clinic of recruitment | |
  1. Pre-ART (newly diagnosed) or newly initiated on ART (within 1 year) or struggling with treatment adherence, defined in two ways   a. Most recent viral load results unsuppressed as assessed through clinic records   b. Or self-reported nonadherence |