Table 1 Category system developed on the basis of the patient interviews
Main category | Category | Subcategory | Codesa |
|---|---|---|---|
Preparation | Organisational preparation | Coordination of the appointment | 1 |
GP sends findings to neurologists | 2 | ||
Content-specific preparation | Patient education by GP | 4 | |
Expectations and concerns | Hopes and motivation to participate | Added value by drug expertise | 4 |
GP clarifies uncertainties | 3 | ||
More trust in GP than current neurologists | 2 | ||
Alleviation of drug side effects | 1 | ||
Concerns | Data security of video recording | 1 | |
Adverse therapy changes | 1 | ||
Perception | Initial experience | Insecurities | 4 |
Video and audio technology | Technical implementation | 7 | |
Advantage over phone call | 2 | ||
Virtual communication | 5 | ||
Doctor-patient conversation | Trust-building | 3 | |
Clear explanation | 4 | ||
Revision of prior medical history | 3 | ||
Discussing current medication | 6 | ||
Reducing fears and insecurity | 3 | ||
Acceptance | Advantage in comparison to the specialist outpatient clinic | Time and travel savings for patients | 10 |
Suspected time savings for doctors | 2 | ||
Cost savings | 1 | ||
Organisational relief (caregivers/ working people) | 3 | ||
Assessment of the results | Increased patient safety | 5 | |
Clarification of further therapy | 8 | ||
Improved access to specialist | 2 | ||
Improved QoL and state of health | 3 | ||
General assessment | Positive evaluation | 7 |