Term | Co-production group definition |
---|---|
‘Target poor performance’ | Poor performance should be defined by each recipient in both absolute terms and by considering performance relative to other hospitals (e.g. lower quartile). |
‘Relevant’ | Recipients understand and the actions address the reasons for poor performance. |
‘Actionable’ | Action is resourced and agreed. |
‘Specific’ | States who would be doing what, as part of the action to improve care. |
‘Time-bound’ | When the action to improve would be completed. |
‘Measurable’ | How completion of the action will be confirmed. |