Initial criteria to be selected for an interview (pre-screening) ► At least 1 year of satisfactory prior employment at the home health agency ► Prior coach training (at the home health agency or elsewhere) comprising a minimum 1-week course including patient-centered techniques to support self-management through improved communication (e.g., reflective listening), joint goal setting, and motivational interviewing ► Recommended by the coach trainer or their direct supervisor as someone who has the following: ▪ Basic knowledge on assisting patients to appropriately transfer and ambulate ▪ A desire to learn ▪ A desire to promote patient independence and health ▪ Good interpersonal and communication skills | |
Criteria to be selected for coach training as assessed through an in-person interview (via structured questions, role play, hands-on demonstration) ► Demonstrates a desire to learn ► Demonstrates sincere interest in helping others learn and grow ► Expresses comfort/empathy in working with patients who may have difficulty in communicating ► Strong listening and ability to project a nonjudgmental supportive presence ► Demonstrates problem-solving capacity ► Demonstrates good basic transferring and ambulation skills ► Knowledge of falls prevention strategies ► Demonstrates satisfactory level of writing and reading comprehension skills |