Table 1 Administrative and patient-contact activities of clinical pharmacists

Administrative activities

• Access EMR and collect medical record data to evaluate gaps in therapy for the patient.

• Document all patient and provider encounters and time (minutes) used for each activity to determine appropriate billing.

• Provide composite tracking and progress reports for all subjects treated by a given physician.

• Completed necessary prior authorizations for medication insurance coverage.

Patient-contact activities

• Email, phone, and/or text message the patient every 1–2 weeks × 2 months then monthly to engage patient with self-monitoring.

• Use motivational interviewing to conduct monthly follow-up assessment and counseling for medication adherence, side effects, exercise, coronary heart disease (CHD) knowledge, weight management, diet, tobacco use, alcohol use, and associated disease state education.

• Assess stages of change for key issues such as exercise, diet, weight management, and tobacco use [15].

• Provide frequent contact with patient to improve preventive health screening. Develop an action plan that addresses gaps in preventive health screening or guideline-concordant therapy, update medication list, and send recommendations for medication changes.