Table 2 Six facets from the honeycomb framework
Facet | Description |
|---|---|
Usefulness | Does this product have practical value for this user? |
Usability | How easy and satisfying is this product to use? |
Understandability | Does the user recognise what the product is and do they understand the content? (own subjective experience of understanding) |
Credibility | Is it trustworthy? |
Desirability | Is it something the user wants - has a positive emotional response to? |
Identification | Does the user feel the product is for” someone like me” or is it alienating/foreign-feeling? (e.g. age, gender, culture–appropriate) |