Table 3 Coding of the importance of feedback for the users’ experience
Category | Description |
|---|---|
Highly important problem | A problem with the resources that must probably be addressed for the resources to be effective |
Important problem | A problem with the resources that should probably be addressed for part of the resources to be effective |
Problem | A superficial problem with the resources |
Highly important positive feedback | Positive response that probably should inspire in changes to the resources |
Important positive feedback | Praise that maybe should inspire changes to the resources |
Positive feedback | Praise that validates the resources as they are |
Highly important idea | An idea that probably should inspire changes to the resources |
Important idea | An idea that maybe should inspire changes to the resources |
Idea | An idea that probably should not inspire changes to the resources |