Table 1 Facilitation strategies and activities

Facilitate local change agent participation

• Help CC staff engage their facility and impacted providers

• Encourage suicide prevention coordinators to champion CC

Conduct provider education

• Conduct virtual site visits

• Provide briefings about CC to medical center management and/or VISN mental health leads to ensure they are aware of and supportive of CC

• Educate CC staff and providers on CC program components

• Direct CC staff and providers to resource materials

Facilitate stakeholder engagement

• Engage regional and medical center managers directly through presentations about CC

• Incorporate process of implementation feedback into existing leadership meetings and information dissemination meetings

• Be available for consultation about the program to regional and local leadership as needed and as identified by local change agents

Facilitate performance monitoring and feedback

• Create reports of CC staff and provider activity

• Present reports to CC staff and local leadership

Conduct formative evaluation

• Help sites identify possible barriers and facilitators to implementation and address them

Facilitate program marketing

• Support marketing activities