Interview radiographers | |
 Background about role | |
 Staff experiences | |
 Perceptions of patient experience | |
 Improving communication | |
Feedback event radiographers | |
 Validation of findings from interview | |
 Distinguish between topics to be addressed ‘internally’ and for co-design | |
Interview patients | |
 Journey so far | |
 Satisfaction with radiotherapy experience | |
 Crucial points in radiotherapy process | |
 Improving communication | |
Feedback event patients | |
 Validation of findings presented in video | |
 Mapping and rating of key stages and moments; agree on topics to be discussed with staff | |
Joint staff-patient event | |
 Exchange experiences (using video) | |
 Determine shared priorities | |
 Brainstorm to identify solutions |