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Table 1 Description of partner organisation

From: An alternative approach to implementing patient-reported outcome measures

Service

Participants

Drivers

Methods of administration

Hospital sports and exercise medicine

SEM, consultant

No PROM data currently collected. Essential for revalidation

Paper-based completion in clinic

Community physiotherapy department (GP referrals/hospital discharge rehabilitation)

Physiotherapists (n = 7) and service lead

To provide evidence to CCG for re-commissioning of service, competitive benchmarking and audit

Paper-based completion in clinic

Hospital physiotherapy department and ankylosing spondylitis clinic

Physiotherapist and AS lead

Individual patient care but feedback to GPs and CCG

Paper-based completion in clinic

Chronic pain clinic: pain management course

Service lead and clinical psychologist

Baseline and completion following pain management course

Paper-based completion in clinic

Osteopathy (non-NHS)

Vice principal of research and senior osteopath

Clinical monitoring and provide aggregate data for benchmarking. Present data stakeholders—the Board and institution, faculty members, students, patients and General Medical Council

Paper-based administration and electronic scan using optical recognition software. Link with an ID to the patient’s clinical electronic record and generate an automated email at 6 and 12 weeks

MSK services

Programme lead

Aggregate data for benchmarking and service improvement

Remote electronic data capture baseline and 3 months

Integrated MSK service

GP commissioner, patient partner lead and quality manager

CCG and for benchmarking with other services providers and for specific patient pathways of care

External company employed to capture and process data. Postal paper-based and electronic via text and/or email

Spine pathway

GP with special interest in MSK; senior physiotherapist, GP

Aggregate data to compare between clinicians and interventions and CCG requirement

Postal questionnaire (by email or text) 10 days before appointment and entry in to service then following discharge (3 months)

Intermediate diagnostic MSK service

Specialist service manager, GP commissioner

Aggregate data to feedback to managers and commissioners

Paper-based completion in clinic

Hospital physiotherapy/occupational health

Physiotherapy and physiotherapy-led orthopaedic triage clinics. Primary and secondary care patients

Patient-level data to inform clinical care and aggregate data to feedback to team members

Paper-based completion in clinic

Musculoskeletal pain and podiatry

Clinical physiotherapy specialists and service improvement teams

Implement as part of quality improvement programme. Patient-level data to inform clinical care and aggregate to improve services

Exploring integration with clinical systems